Arizona Lemon Law
Arizona Motor Vehicle Warranties Act (Ariz. Rev. Stat. §§ 44-1261 to 44-1267). If your new or used vehicle has a substantial defect the dealer can't fix, you may be entitled to a refund, replacement, or cash settlement. The manufacturer pays the legal fees — you pay nothing out of pocket.
What's distinctive
How Arizona's lemon law is different
Arizona has an unusually short statute of limitations: a consumer must sue within six months after the earlier of warranty expiration or two years/24,000 miles. The state also imposes a separate 15-day/500-mile implied warranty of merchantability on used cars under A.R.S. 44-1267, which is rare and gives used-car buyers a brief but real remedy. Arizona does not provide a multi-damages civil penalty, which makes federal Magnuson-Moss and the Consumer Fraud Act important companion claims.
Used vehicles
New-car lemon-law remedies do not apply to used vehicles. However, A.R.S. 44-1267 imposes an implied warranty of merchantability on used motor vehicles for 15 days or 500 miles after delivery, whichever comes first.
Leased vehicles
The statute defines 'consumer' to include lessees of new motor vehicles in Arizona, so leased vehicles are covered if the lease term is at least one year and the vehicle is used primarily for personal purposes.
Mileage offset on a refund
Refund is reduced by a reasonable allowance for use, customarily computed as (purchase price x miles at first report of nonconformity) / 120,000. The statute calls for a 'reasonable allowance' without prescribing a denominator, but Arizona courts and BBB AUTO LINE arbitrators commonly apply the 120,000-mile formula.
Arbitration requirement
If the manufacturer has an informal dispute settlement procedure complying with 16 C.F.R. Part 703 (often BBB AUTO LINE), the consumer must first resort to it before pursuing repurchase or replacement under A.R.S. 44-1263.
Areas served in Arizona
- Phoenix
- Tucson
- Mesa
- Chandler
- Scottsdale
State consumer-protection resource
Arizona Attorney General Consumer Information & Complaints
https://www.azag.gov/consumer →Common questions
Arizona lemon law, in plain English
Does Arizona's lemon law cover me?
The Arizona Motor Vehicle Warranties Act (A.R.S. 44-1261 et seq.) covers new motor vehicles purchased or leased in Arizona for personal, family, or household use, sold with the manufacturer's express warranty. Coverage runs for the shorter of the express warranty term or two years and 24,000 miles from original delivery. The defect must substantially impair the use or market value of the vehicle and cannot result from owner abuse, neglect, or unauthorized modification. Heavy commercial vehicles, motor homes (in part), and off-road vehicles are generally excluded.
How many repair attempts before I can file in Arizona?
Under A.R.S. 44-1264, a reasonable number of repair attempts is presumed when (1) the same nonconformity has been subject to repair four or more times during the warranty period or two years/24,000 miles (whichever is shorter) and the defect continues to exist, or (2) the vehicle has been out of service for repair for a cumulative total of 30 or more calendar days during the same period. The consumer must give the manufacturer prior direct written notice of the defect and a final opportunity to cure before the presumption attaches.
Are used cars covered under Arizona lemon law?
Used cars are not covered by the new-vehicle lemon law refund/replacement remedy. However, A.R.S. 44-1267 imposes an implied warranty of merchantability on used motor vehicles sold by licensed dealers for 15 days or 500 miles after delivery, whichever comes first. This is rare among states. If a serious defect appears within that window, the dealer must repair it (the dealer can charge up to a 50% co-pay after the first repair). Used-car buyers may also have Magnuson-Moss claims if a written warranty applies.
Are leased vehicles covered in Arizona?
Yes. A.R.S. 44-1261 defines 'consumer' to include a person to whom a new motor vehicle is transferred during the duration of an express warranty applicable to the vehicle, which courts read to include lessees of new vehicles. The lease must be of a new vehicle in Arizona, used primarily for personal purposes. Lemon-law remedies for lessees typically include termination of the lease and refund of payments and capitalized cost reduction, less the reasonable use allowance.
How long do I have to file a lemon law claim in Arizona?
Arizona has one of the shortest statutes of limitations in the country. Under A.R.S. 44-1265(B), any action must be commenced within six months following the earlier of (1) expiration of the express warranty term or (2) two years or 24,000 miles after the original delivery. That is effectively a one-year cushion at most after the lemon-law rights period ends. Missing this deadline bars the lemon-law claim, although Magnuson-Moss and breach-of-warranty UCC claims (four years under A.R.S. 47-2725) may still be viable.
Do I have to go through arbitration in Arizona before suing?
If the manufacturer has established or participates in an informal dispute settlement procedure that complies with 16 C.F.R. Part 703 (most major manufacturers use BBB AUTO LINE), A.R.S. 44-1263 requires the consumer to first use that procedure before suing for refund or replacement. The arbitrator's decision is non-binding on the consumer. If the manufacturer has no qualifying program, you can file directly in Arizona Superior Court without arbitrating.
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