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San Bernardino County

Highland Lemon Law

Drivers in Highland are covered by the Song-Beverly Consumer Warranty Act (with Tanner Consumer Protection Act presumption) (Cal. Civ. Code §§ 1790-1795.8 (Song-Beverly); § 1793.22 (Tanner Act)). If your new or used vehicle has a substantial defect the dealer can't fix, you may be entitled to a refund, replacement, or cash settlement. The manufacturer pays the legal fees — you pay nothing out of pocket.

Where Highland cases are filed

San Bernardino Superior Court – San Bernardino Justice Center

247 W. Third Street, San Bernardino, CA 92415

https://www.sb-court.org/locations/san-bernardino-district →

Why local conditions matter

How Highland's driving environment affects vehicle reliability

Highland sits at the base of the San Bernardino Mountains with extreme summer heat regularly exceeding 100 degrees and mild winters punctuated by mountain runoff and occasional snow at higher elevations along CA-330. The combination of extreme UV, dust from nearby desert and mountain canyons, and long inland commutes accelerates wear on cooling systems, plastic components, and HVAC systems.

Major routes:  I-210 · I-10 · CA-330 · CA-30

Engine cooling and overheating issues

Triple-digit Inland Empire summer afternoons combined with steep CA-330 mountain grades up to Big Bear stress radiators, water pumps, and electric cooling fans on vehicles operated under sustained high load, producing repeated overheating warnings and coolant-leak repairs that recur after dealer service.

HVAC and A/C compressor failures

Sustained extreme heat combined with long I-210 and I-10 commutes to LA and Orange County overworks A/C compressors and condenser fans, surfacing refrigerant leaks, blower motor failures, and HVAC actuator faults well within the manufacturer's express warranty period.

Transmission shudder and torque-converter faults

Sustained high-load freeway driving on the I-210 and I-10 combined with mountain-grade climbs on CA-330 stresses automatic transmissions and torque converters, producing low-speed shudder, harsh shifts, and torque-converter lockup faults that recur after multiple dealer reflashes under warranty.

Diesel emissions and DPF/DEF system faults

Heavy-duty diesel pickups operated by trades and construction workers on short urban duty cycles around Highland and surrounding Inland Empire warehouses produce frequent DPF regeneration failures, DEF injector faults, and limp-mode events covered by federal and California emissions warranties.

Dealership clusters

Highland's franchised new-car dealers are limited within city limits, with most residents shopping along the dense auto-mall corridors in adjacent San Bernardino, Redlands, and along the I-10 freeway toward Loma Linda and the Ontario/Rancho Cucamonga auto rows. The Hospitality Lane corridor in San Bernardino concentrates many luxury and import dealerships serving the eastern Inland Empire.

Brands we see most

Highland's middle-class buyer base skews toward Toyota, Honda, Ford, Chevrolet, Ram, and Nissan SUVs and full-size pickups serving multi-generational and trades households. Diesel-pickup demand is meaningful given the construction and warehousing economy along the I-10 corridor, and Tesla/Hyundai/Kia EV adoption is growing in newer East Highland subdivisions.

Areas served around Highland

  • East Highland
  • Highland Hills
  • Greenspot
  • Mentone border
  • Patton
  • Base Line corridor

Your rights under California law

Song-Beverly Consumer Warranty Act (with Tanner Consumer Protection Act presumption)

Song-Beverly Consumer Warranty Act (with Tanner Consumer Protection Act presumption) (Cal. Civ. Code §§ 1790-1795.8 (Song-Beverly); § 1793.22 (Tanner Act)) gives California drivers the right to a refund, replacement, or cash settlement when the manufacturer can't fix a substantial defect. The threshold is 4 repair attempts or 30 cumulative days out of service, within 18 months of delivery.

Full California lemon law guide →

Common questions

Lemon law in Highland, CA

Where do Highland lemon-law cases get filed?

Most Song-Beverly cases brought by Highland residents are filed in the San Bernardino County Superior Court — typically the San Bernardino Justice Center at 247 W. Third Street in San Bernardino for unlimited civil cases over $35,000. Federal Magnuson-Moss claims may be filed in the U.S. District Court for the Central District of California in Riverside. The choice depends on the manufacturer's residency, amount in controversy, and tactical considerations like jury composition and discovery rules. Your attorney will weigh these factors at the time of filing.

I bought my truck at a dealership in San Bernardino or Redlands — does that matter?

Not for your Song-Beverly claim. Under California law, the lemon-law action runs against the vehicle's manufacturer, not the selling dealer. Whether you bought in San Bernardino, Redlands, Loma Linda, or anywhere in the Inland Empire, the same repair-or-replace obligations apply to the OEM. The selling dealer is only a defendant if you're also pleading fraud, misrepresentation, or implied-warranty claims. Keep your purchase contract and every repair order from any dealership that worked on the vehicle.

My truck overheats climbing CA-330 to Big Bear — is that a warranty defect?

It can be. Repeated overheating events, coolant leaks, electric cooling-fan failures, and water-pump faults are standard warranty defects, even on vehicles operated under sustained high-grade loads. The manufacturer's express warranty doesn't exclude mountain-grade driving — vehicles are designed to handle their advertised payload and towing ratings. Under the Tanner Act presumption (Cal. Civ. Code 1793.22), four or more repair attempts for the same nonconformity within 18 months or 18,000 miles — or 30+ cumulative out-of-service days — establishes the presumption. Save every repair order.

My diesel pickup keeps going into limp mode — is that covered?

Yes, persistent DPF (diesel particulate filter) regeneration failures, DEF injector faults, EGR cooler failures, and check-engine limp-mode events on heavy-duty diesel pickups are classic lemon-law defects. These are typically covered under the federal emissions warranty (8 years/80,000 miles for many components) and the manufacturer's bumper-to-bumper warranty. Under Cal. Civ. Code 1793.22, four or more repair attempts — or 30+ cumulative out-of-service days — within 18 months/18,000 miles triggers the Tanner Act presumption. Save every repair order, especially ones referencing TSBs or software flashes.

Does Song-Beverly cover my leased Ford F-150 or Ram 1500?

Yes. Cal. Civ. Code 1791(g) expressly defines 'buyer' to include lessees under retail leases of consumer goods, and Tanner Act remedies apply to leases of new motor vehicles, including full-size pickups under 10,000 pounds GVWR. If you qualify for a repurchase, the manufacturer must terminate the lease, refund your capitalized cost reduction, monthly payments, registration and license fees, and pay off the residual to the leasing company. Leased pickups used for business may also qualify if the lessee has five or fewer vehicles registered.

How much does it cost to hire a lemon-law lawyer in the Inland Empire?

Most California lemon-law attorneys take Song-Beverly cases on a contingency or fee-shifting basis at no out-of-pocket cost to the client. Cal. Civ. Code 1794(d) requires the manufacturer to pay the prevailing consumer's reasonable attorneys' fees and costs in addition to the consumer's recovery, so your refund or replacement isn't reduced by legal fees. Most attorneys decline cases unless they believe a repurchase, replacement, or cash settlement is likely. Get a written engagement letter that spells out fees, costs, and what happens if the case settles short of expectations.

How long do I have to file a Highland lemon-law claim?

California's Song-Beverly breach-of-warranty action runs four years from the date of breach under Cal. Com. Code 2725, with the clock typically starting when the manufacturer fails to repair within a reasonable number of attempts. AB 1755 (effective 2025) added an outer-limit deadline: new claims must be filed within one year after express warranty expiration and no later than six years from original delivery. Don't wait — once your warranty expires you have a hard one-year window. Talk to a lemon-law attorney as soon as your dealer has failed to fix the same problem multiple times.

Stuck with a lemon in Highland?

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