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Howard County

Kokomo Lemon Law

Drivers in Kokomo are covered by the Indiana Motor Vehicle Protection Act (Ind. Code §§ 24-5-13-1 through 24-5-13-24). If your new or used vehicle has a substantial defect the dealer can't fix, you may be entitled to a refund, replacement, or cash settlement. The manufacturer pays the legal fees — you pay nothing out of pocket.

Where Kokomo cases are filed

Howard County Circuit and Superior Courts

117 N Main St, Kokomo, IN 46901

https://www.howardcountyin.gov/departments-and-services/courts →

Why local conditions matter

How Kokomo's driving environment affects vehicle reliability

Kokomo sits in Indiana's snowbelt-adjacent north-central plain with winter lows in the teens and humid summers in the upper 80s. Black ice on US-31 and lake-effect snow events occur several times per winter.

Major routes:  US-31 · SR-26 · SR-22 · US-35

Nine- and ten-speed transmission harsh shifting and shudder

Kokomo's economy is anchored by Stellantis transmission plants, so the local fleet skews toward late-model ZF-derived nine-speed and TorqueFlite eight- and ten-speed equipped vehicles, where harsh-shift and shudder complaints recur across multiple repair attempts.

Uconnect infotainment lockups and rear-camera failures

Repeated Uconnect reboot, frozen-screen, and rear-camera blackout reports trigger NHTSA visibility concerns, and dealers often perform multiple software flashes without permanently resolving the defect within Indiana's 18-month coverage.

Cold-start no-start and start-stop battery drain

Howard County winter lows below 20F accelerate AGM-battery wear in start-stop equipped vehicles, producing repeat crank-no-start events and accessory-mode shutdowns that dealers cannot duplicate in heated service bays.

Premature brake and ABS sensor corrosion

Heavy salt application along US-31 and SR-26 during freeze-thaw cycles corrodes wheel-speed sensors, calipers, and rotors, producing recurring ABS, traction-control, and brake-warning lamp faults within the 18-month/18,000-mile window.

Dealership clusters

The dominant franchise-dealership corridor in Kokomo runs along US-31 (Reed Road) on the north side of town, with a secondary cluster south of downtown near the US-31 / SR-22 interchange. Many service departments draw warranty traffic from a wide radius across Howard, Tipton, Carroll, and Cass counties, in part because local employment at Stellantis facilities concentrates fleet vehicles in the area.

Brands we see most

Kokomo's fleet skews heavily toward Stellantis brands (Jeep, Ram, Chrysler, Dodge) because of local employment ties and employee-purchase programs, with Ford and Chevrolet pickups close behind. Late-model transmissions assembled locally appear frequently in repair-attempt patterns reaching the four-attempt presumption.

Areas served around Kokomo

  • Downtown Kokomo
  • North Kokomo
  • South Kokomo
  • Indian Heights
  • Oakbrook
  • Markland

Your rights under Indiana law

Indiana Motor Vehicle Protection Act

Indiana Motor Vehicle Protection Act (Ind. Code §§ 24-5-13-1 through 24-5-13-24) gives Indiana drivers the right to a refund, replacement, or cash settlement when the manufacturer can't fix a substantial defect. The threshold is 4 repair attempts or 30 cumulative days out of service, within 18 months of delivery.

Full Indiana lemon law guide →

Common questions

Lemon law in Kokomo, IN

Does it matter that Kokomo is a Stellantis transmission town?

Legally, no: Indiana's Motor Vehicle Protection Act applies the same four-repair-attempt and 30-business-day standard regardless of where the vehicle was built. Practically, however, the local fleet skews heavily toward Jeep, Ram, Chrysler, and Dodge models powered by transmissions assembled in Howard County, so harsh-shift and shudder complaints are common. Employee-purchase plans also concentrate late-model vehicles in the area, which means many Kokomo owners are within the 18-month/18,000-mile term of protection when the first defects appear.

How many repair attempts before a Kokomo vehicle is a lemon?

Indiana presumes a reasonable opportunity to repair after four attempts on the same nonconformity, or after the vehicle has been out of service for 30 cumulative business days within the 18-month/18,000-mile term of protection. The 30-day clock counts business days, not calendar days, and is extended for events like natural disasters and strikes. Keep every Howard County dealer repair order, including 'no problem found' visits, because each documented attempt counts toward the statutory presumption.

Where would my Kokomo lemon law case be filed?

Civil actions under Ind. Code 24-5-13 are filed in Indiana state court, typically the circuit or superior court of the county where you live or where the selling dealer is located. For Kokomo residents that is the Howard County Circuit and Superior Courts at 117 N Main St. Before filing, you must complete the manufacturer's BBB AUTO LINE or other 16 C.F.R. Part 703-compliant arbitration program if one is offered, but the two-year statute of limitations is tolled while that process is pending.

Are used Stellantis vehicles purchased in Kokomo covered?

Generally no. Indiana's Motor Vehicle Protection Act applies only to new motor vehicles. The narrow exception is a used vehicle still inside the original 18-month/18,000-mile window where the defect was reported during that window; the new owner can step into the original consumer's shoes. Employee-purchase Jeep and Ram trucks resold quickly sometimes fall into that exception. Otherwise used buyers rely on the federal Magnuson-Moss Warranty Act, the Indiana Deceptive Consumer Sales Act, or any written dealer warranty.

What can I recover under Indiana's lemon law?

If the manufacturer cannot repair after a reasonable number of attempts, you can demand a comparable replacement vehicle or a refund. The refund covers the total contract price including credits and trade-in allowances, sales tax, the unexpended portion of registration and excise tax, finance charges actually paid, dealer-installed options, and necessary towing and rental costs, reduced by a use allowance. The use allowance equals miles driven before the manufacturer accepts the vehicle return, multiplied by the contract price, divided by 100,000. Indiana does not authorize civil penalties, but prevailing consumers recover attorney's fees and costs.

How long do I have to file a Kokomo lemon law claim?

Indiana requires that civil actions be commenced within two years of the original delivery date of the vehicle. Defects must have been reported within the 18-month/18,000-mile term of protection, although the four-attempt or 30-business-day determination can mature later. The two-year clock is tolled while you participate in a qualifying manufacturer informal dispute settlement program. Federal Magnuson-Moss claims have a four-year limitations period and sometimes provide a backstop if the state two-year window has expired.

Stuck with a lemon in Kokomo?

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